The owner picks up the phone
One customer called around three in the afternoon asking for a quote. A text came back asking for the address, and at seven that evening Polo, the owner himself, was standing in the yard. It was after hours, and he mowed it the same day. That is the shape of a lot of these reviews: a call, a text, a look at the yard, and the work done before anyone has had to chase.
Calls and texts go to one cell number, (903) 245-6122, the same one printed on the truck door.
